Your Questions, Answered
We believe in transparency. Here are straightforward answers to some of the most common questions business owners ask us. If you don’t see your question here, please don’t hesitate to contact us directly.
Cost & Pricing Questions
What factors affect the cost of accounting services?
The cost of our services depends on several factors, including the size of your business, the volume and complexity of your transactions, the number of employees, and the specific services you require. We offer customized packages tailored to your needs and budget.
How do you structure your fees?
For ongoing services like bookkeeping and outsourced accounting, we typically work on a fixed monthly fee. This provides you with predictable costs and allows you to budget effectively. For project-based work, such as audits or financial system implementations, we provide a detailed quote upfront.
What’s included in each service package?
Each package is customized, but our outsourced accounting packages generally include bookkeeping, financial reporting, payroll, and tax compliance. We will provide a detailed scope of work in our proposal so you know exactly what’s included.
Problems & Concerns
What if I’ve fallen behind on my bookkeeping?
Don’t worry, it’s a common problem. We can help you get caught up and organized. Our team will work with you to reconstruct your financial records, reconcile your accounts, and get you back on track.
How do you handle sensitive financial information?
We take data security and confidentiality very seriously. We use secure, cloud-based accounting software and have strict internal controls in place to protect your financial information.
What happens if there’s an error?
We stand by the quality of our work. In the unlikely event of an error, we will take full responsibility and do whatever it takes to make it right.
Comparisons
How are you different from other accounting firms?
We see ourselves as strategic partners, not just service providers. We take the time to understand your business and your goals, and we provide proactive advice to help you grow. Our focus on technology and streamlined processes also allows us to deliver high-quality services more efficiently.
Should I hire an in-house accountant or outsource?
Outsourcing your accounting to Smart Stack gives you access to a full team of experts—from bookkeepers to CFOs—for less than the cost of a single senior hire. It also eliminates the burden of recruitment, training, and managing an in-house team, allowing you to focus on your core business.
Reviews & Results
What results can I expect?
You can expect accurate financial data, timely reporting, full compliance with tax regulations, and the peace of mind that comes from knowing your finances are in expert hands. Our clients typically experience improved cash flow, increased profitability, and more time to focus on growing their business.
How long does it take to see improvements?
While every business is different, most of our clients start to see improvements in financial clarity and organization within the first 30–60 days.
Best Practices
What’s the best way to organize my financial records?
The best way is to use a cloud-based accounting system and have a consistent process for capturing and categorizing all your transactions. We can help you set up and manage this process.
When should I upgrade from bookkeeping to full accounting services?
If you find yourself spending more time on financial analysis than on running your business, or if you need strategic guidance on budgeting, forecasting, and growth planning, it’s probably time to upgrade to our comprehensive accounting services.