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Terms And Conditions

Last Updated: 13/01/2026

At SMART STACK, including its subsidiaries and/or affiliates (hereinafter referred to as “we,” “our,” “us,” or “Smart Stack”), we provide accounting, bookkeeping, tax processing, financial audit, and advisory services through our website https://sstackaccounting.com/ (“Website”). By accessing or using our Website, you (“User,” “Customer,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). These Terms, together with our Privacy Policy and Cookie Policy, govern your use of our Website and our services.

For avoidance of doubt, these Terms govern Website access and general interaction; any professional services provided by Smart Stack shall be subject to separate written engagement terms, including an engagement letter, quotation, scope of work, or service agreement, as applicable.

 

1. ACCEPTANCE OF TERMS

By using our Website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you must not use our Website or services.

 

2. WHO WE ARE

Smart Stack is an accounting and financial services firm operating in the United Arab Emirates. For purposes of data protection, legal compliance, and professional obligations, Smart Stack acts as the Data Controller of personal data collected through this Website and its services, as further detailed in our Privacy Policy.

Where Smart Stack processes personal data on behalf of a corporate client (for example, payroll records, VAT reporting documentation, or employee compliance records), Smart Stack may act as a service provider/processor in relation to such processing, subject to the scope of the engagement and applicable law.

 

3. USE OF THE WEBSITE

  1. You may use our Website for lawful purposes only. You must not use the Website in a manner that could damage, disable, overburden, or impair our servers, networks, or any services provided through the Website.
  2. You must not attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.
  3. All content on this Website, including text, images, graphics, logos, and materials, is protected by applicable intellectual property laws. You may view, download, or print content for personal, non-commercial use only, subject to these Terms.You must not upload, transmit, or introduce any viruses, malware, spyware, trojans, worms, or harmful code into the Website or Smart Stack systems.

 

4. PROFESSIONAL SERVICES

Information provided on this Website is for general informational purposes and does not constitute accounting, tax, audit, or financial advice or a legally binding engagement unless explicitly agreed upon through:

  1. a formal engagement letter or contractual agreement.
  2. Any communication via the Website, including emails, forms, or interactive tools, does not create an accountant-client or auditor-client relationship unless expressly confirmed in writing by Smart Stack.
  3. We reserve the right to refuse any engagement for services at our discretion, consistent with professional obligations and applicable law.
  4. Any information provided through this Website shall not be relied upon as a substitute for professional advice specific to your circumstances. Smart Stack shall not be liable for any action taken based on general information published on the Website.
  5. Smart Stack does not guarantee the outcome of any tax filing, audit process, governmental application, authority approval, timeline, exemption, or tax treatment, as such outcomes may be subject to regulatory review, authority discretion, and changes in applicable laws or regulatory guidance.

 

5. USER RESPONSIBILITIES

  1. You are responsible for providing accurate, complete, and up-to-date information when using interactive features or engaging our services.
  2. You must comply with applicable laws, regulations, and professional standards when interacting with our Website or services.
  3. You are solely responsible for any content you submit to the Website and must not submit content that is unlawful, offensive, or infringes the rights of third parties.
  4. You acknowledge that Smart Stack’s services rely on the information and documents you provide. Smart Stack shall not be responsible for any penalties, delays, misstatements, or adverse outcomes resulting from inaccurate, incomplete, delayed, outdated, or misleading information provided by you or by third parties acting on your behalf.

 

6. THIRD-PARTY LINKS AND CONTENT

Our Website may contain links to third-party websites, services, or resources. Such links are provided for convenience only. Smart Stack does not control these third parties and is not responsible for their content, policies, or practices. Accessing such third-party resources is at your own risk.

This includes (without limitation) governmental portals, tax authority portals (including the Federal Tax Authority), bank websites, payment gateways, accounting platforms, cloud storage providers, and any other third-party tools integrated with our Website or used in service delivery.

 

7. INTELLECTUAL PROPERTY

All intellectual property rights in the Website and its content, including copyrights, trademarks, designs, and logos, are owned or licensed by Smart Stack. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

 

8. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Smart Stack and its affiliates, directors, employees, and agents disclaim all liability for any loss, damage, or claim arising directly or indirectly from:

  1. Your use or inability to use the Website;
  2. Any errors, omissions, or inaccuracies in content on the Website
  3. Any third-party content, services, or links accessed via the Website;
  4. Any reliance on information provided on the Website.
  5. Any fines, penalties, interest, sanctions, or regulatory action imposed by authorities (including tax authorities) arising from the User’s acts/omissions, late submissions, non-compliance, or inaccurate/insufficient documentation.
  6. Smart Stack’s total liability for any claims relating to the Website or Services shall in all circumstances be limited to the amount paid by the User to Smart Stack for the specific service giving rise to the claim.

 

9. INDEMNITY

You agree to indemnify and hold harmless Smart Stack, its affiliates, employees, and agents from any claims, losses, liabilities, costs, or expenses (including legal fees) arising from your violation of these Terms, misuse of the Website, or infringement of any rights of a third party.

 

10. DATA PROTECTION

All personal data collected through the Website will be processed in accordance with our Privacy Policy and Cookie Policy. You acknowledge and consent to the collection, use, storage, and transfer of personal data as described therein, including cross-border transfers where applicable.

Any reference to compliance with non-UAE laws (including GDPR) applies only to the extent such laws are applicable to the relevant user or processing activity.

 

11. CHANGES TO TERMS

We may update these Terms periodically to reflect changes in our Website operations, legal obligations, or professional standards. Any material changes will be communicated via the Website. Continued use of the Website following such updates constitutes acceptance of the revised Terms.

 

12. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

 

13. CONTACT US

SMART STACK – Data Protection Officer

Name: Ahmed Elshnawy

Email: [email protected]

Address: BC 856460 26th Floor Amber  Gem Tower Ajman  

For Terms & Conditions, the appropriate contact may be “Legal and Compliance Contact”, while “Data Protection Officer” is more appropriate for Privacy Policy matters. However, this contact information may remain valid as a single compliance contact point for both.

This document forms a legally binding agreement between you and Smart Stack regarding the use of the Website and its services.